Dore to Door Specialist

Handling Ltd

Unit 5 The Mercury Centre

Central Way

Feltham

Middlesex

TW14 0RN


TELEPHONE:   +44 (0)208 818 6929


EMAIL: info@doretodoor.com

Registered in England and Wales Company Number: 06738193


Unit 5, The Mercury Centre,

Central Way, Feltham, Middlesex

TW14 0RN

Dore to Door Specialist Handling Ltd

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Frequently Asked Questions

Got questions? We’ve got answers! Explore our FAQs to make the most of our services.

Can’t find what you’re looking for?  Call us on 0208 818 6929 - we’re always happy to help

1. What services does Dore To Door offer?

Dore To Door provides a comprehensive range of logistics services, including:

• UK & European haulage

• Same-day UK deliveries

• European & international logistics

• Secure warehousing near Heathrow

• Last Mile Logistics

• Specialist freight handling


2. How can I contact Dore To Door?

Phone: +44 (0)208 818 6929

Email: info@doretodoor.com

Address: Unit 5 The Mercury Centre, Central Way, Feltham, Middlesex TW14 0RN, United Kingdom.


3. What are your business hours?

We operate 24/7 for account holders, ensuring timely and responsive service whenever you need it.


4. Do you offer same-day delivery services?

Yes, we provide same-day delivery services across the UK, including time-critical collections and deliveries at short notice.


5. What accreditations does Dore To Door hold?

FORS Gold Accreditation – excellence in fleet operations

CHAS Premium Plus – full compliance with health, safety, and risk management standards

UK Warehousing Association Membership – secure storage solutions


6. How can I apply for an account with Dore To Door?

To apply for an account, please visit our Account Application Page and complete the registration form.


7. What training do your staff undergo?

• Security awareness

• CPC Driver Periodic Competency Training

• Risk evaluation and management

• Safer Urban Driving

• Ongoing job-related training and toolbox talks.


8. How do you protect my personal information?

We are committed to safeguarding your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal data, ensuring compliance with data protection regulations.


9. Do you offer international shipping?

Yes, we handle both European and international logistics, ensuring secure and timely delivery to most destinations.


10. Can I track my shipment?

Yes, our fleet is equipped with tracking capabilities. Please contact our customer service team for real-time updates on your shipment's status.